Country master franchise
Develop an agreed country territory, adapt go-to-market activity locally, recruit and support city franchisees, and coordinate standards and operations.
Home /The franchise model
Country master and city BPO franchise model
One global brand. Two ways to grow.
A conventional territorial structure puts a country master franchise above city-level franchises. The master develops the market and supports its city network; city partners win and manage local business.
EXPLORE / THE FRANCHISE MODEL
City franchise
Build a local BPO business in an agreed city or metropolitan territory, develop client relationships and oversee service quality.
Central operating framework
Shared brand, onboarding, service playbooks, reporting templates, training and approved delivery arrangements create a consistent starting point.
THE STRUCTURE, AT A GLANCEGlobal framework.
Global framework.
Country leadership.
City ownership.
GLOBAL FRAMEWORKBPO Franchise
COUNTRY DEVELOPMENTMaster franchise
City partnerCity partnerCity partner
Build your territory.
Build what’s next.
Tell us where you want to operate and whether you are interested in a country master or city franchise.
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