Cities
Belgrade · Novi Sad
BPO franchise in Serbia
Explore country master and city BPO franchise development in Serbia. Partners build local outsourcing businesses serving clients in North America, the UK, Europe and Australia.
Client languages
English, German
WORKING HOURS
Time-zone coverage
Illustrative overlap between local 09:00-17:00 hours and client 09:00-17:00 hours, calculated for 15 January and 15 July 2026. Daylight saving and city time zones are included. Delivery schedules require discussion.
Belgrade, Novi Sad
January: UTC+01:00 / July: UTC+02:00.
| Client time zone | January 2026 | July 2026 |
|---|---|---|
| US Eastern | 15:00-23:00 2 hours overlap | 15:00-23:00 2 hours overlap |
| UK | 10:00-18:00 7 hours overlap | 10:00-18:00 7 hours overlap |
| Australian Eastern (Sydney) | 23:00-07:00 (ends next day) 0 hours overlap | 01:00-09:00 0 hours overlap |
Franchise options
Explore the franchise model ↗Country master franchise
Develop an agreed country territory, adapt go-to-market activity locally, recruit and support city franchisees, and coordinate standards and operations.
City franchise
Build a local BPO business in an agreed city or metropolitan territory, develop client relationships and oversee service quality.
Services
Franchise questions
Can I apply for a country master franchise in Serbia?
You can enquire about a country master franchise in Serbia through the form. Territory availability, due diligence and local law apply.
Which cities in Serbia are available for city franchises?
The listed cities - Belgrade, Novi Sad - are illustrative. Other cities can be discussed, and territory availability must be confirmed.
Does a franchise in Serbia guarantee clients or income?
No. Availability, suitability, delivery requirements and commercial terms are reviewed separately. Registration does not guarantee project allocation, clients, earnings or returns.
Build your territory.
Build what’s next.
Tell us where you want to operate and whether you are interested in a country master or city franchise.
Enquire about a country master franchiseIllustrative development markets; territories and delivery arrangements are subject to confirmation.